Privacy Policy

Last updated: April 22, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Data Handling & Bill Processing

We take your privacy seriously. When you forward bills to us, we process them entirely in-memory to ensure maximum security.

  • In-Memory Processing: Your bill PDFs, images, and email attachments are loaded into memory only for the duration of data extraction.
  • No Permanent Storage: We do not store your original bills or attachments. Once extracted, original files are immediately discarded.
  • Minimal Data Retention: We only store the structured data (amounts, dates) required for your invoices in our secure database.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to SplitRent.
  • Service refers to the Website and the SplitRent application.
  • You means the individual accessing or using the Service, including property owners ("Clients") and their respective "Tenants."

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, State, Province, ZIP/Postal code, City
  • Payment Information: All payment processing is handled by our third-party provider, Stripe.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including monitoring usage and facilitating split-rent functionality.
  • To process payments: Facilitating monthly subscription billing via Stripe.
  • To facilitate communication: Sending important updates regarding accounts and rent status to Clients and Tenants.
  • For the performance of a contract: The development, compliance and undertaking of the purchase contract for services.

Sharing and Sale of Your Personal Data

We do not sell Your Personal Data to third parties.

We may share Your information in limited situations:

  • With Service Providers: With Stripe for payment processing and providers for email delivery.
  • For Legal Compliance: If required by law or in response to valid requests by public authorities.

Payments

We use third-party services for payment processing (e.g., payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processor, Stripe, whose use of Your personal information is governed by their Privacy Policy. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Stripe's Privacy Policy can be viewed at: https://stripe.com/privacy

Retention & Security

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including fulfilling our billing obligations and maintaining communication records.

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data (such as industry-leading processors), We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

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